Important Notice: Equifax Data Breach

Equifax, a consumer credit reporting agency, released a statement on September 7, 2017, announcing that 143 million consumers could possibly be affected by a data breach that was originally discovered on July 29. According to CNBC, names, birth dates, social security numbers, addresses and some driver’s license numbers could possibly be exposed.1

FAQs: Read the latest questions and answers as they relate to the Equifax data breach

Who is affected?

We do not know yet. CNBC reports “Equifax said it is now alerting customers whose information was included in the breach via mail, and is working with state and federal authorities.”

Why did this happen?

Cyber criminals were able to hack in to a vulnerable website. It is not clear how at this point. We want to emphasize that it was not the LAPFCU website or PATROL Online Banking.

What should I do, even if I’m not affected?

  1. Obtain and carefully review a copy of your credit report from annualcreditreport.com. You are entitled to one free report a year.
  2. Subscribe to an I.D. monitoring service such as I.D. Enforcer2, LAPFCU’s fraud and credit monitoring service.
  3. If you have an LAPFCU loan, you can check your FICO® Score3 for free to make sure it looks accurate. If it looks inaccurate, carefully review your credit report for errors.
  4. Monitor your accounts and statements to ensure there are no unauthorized purchases or transactions. You can check your LAPFCU accounts on PATROL Online Banking or the mobile banking app.4 You can also opt-in to receive account alerts for an added layer of security.

LAPFCU is closely monitoring this breach. We will immediately inform members if there are any new developments. If you think your LAPFCU accounts have been compromised, please call 877-MY-LAPFCU (877-695-2732).

1Haselton, T. (2017, September 07). Credit reporting firm Equifax says data breach could potentially affect 143 million US consumers. Retrieved September 07, 2017, from https://www.cnbc.com/2017/09/07/credit-reporting-firm-equifax-says-cybersecurity-incident-could-potentially-affect-143-million-us-consumers.html

2I.D. Enforcer is not insured by the NCUA or any other government agency, is not Credit Union guaranteed, is not a deposit, and is not a condition to any banking service or activity. I.D. Enforcer is a service provided by CyberScoutTM (“CyberScout”). CyberScout may modify or improve any part of the service at any time and without prior notice. This service is not a credit counseling service and does not promise to help you obtain a loan or improve your credit record, history or rating. Restrictions apply. For additional information, visit lapfcu.org/idenforcer.

3FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.

4Standard data usage may apply. Ask your phone service provider for complete details. 0917-10