If you’re having problems making your LAPFCU mortgage or loan payments, we understand that it can be uncomfortable to admit you are having difficulties. However, avoiding the issue can only make it worse. As your trusted Partner in a Proud Tradition, we are here to help.

We encourage you to contact us immediately so that we can work together to review potential options to keep you in your home and protect your credit rating. These options may include:

  • Forbearance Agreements
  • Modifications
  • Term Extensions
  • Refinancing
  • Combining loans (1st and 2nd Trust Deeds)

Please reach out to our Collections Department at 877-MY-LAPFCU (877-695-2732) to discuss available options. When calling, it will be helpful for you to have some of the financial documents handy as we will be requesting these from you as the process proceeds. This includes:

  • Monthly gross income/paystub
  • Last 2 years Federal Tax returns
  • Details about your monthly budget expenditures

We are here to help and will treat you with the compassion and confidentiality you deserve.

We also recommend that for mortgage issues you call the HUD-approved Housing Counseling Agency toll free: (800) 569-4287 / TTY (800) 877-8339 for advice.