Debit Rewards FAQs

Your bonus point program will end on January 31st, 2019. You’re on the clock! You have until March 31st, 2019, to redeem your points for valuable merchandise and travel rewards.

Important Dates:

  • Debit card rewards program officially ends 1/31/2019
  • Last day to redeem Debit card rewards is 3/31/2019

Frequently Asked Questions:

When will my Debit Rewards card no longer earn points?
The last day to earn rewards points on your Debit Rewards card is January 31st, 2019.

When is the last day to redeem my Debit Rewards points?
The last day to redeem Debit Rewards points is March 31st, 2019.

What if I have both a Debit Rewards & Platinum VISA Rewards card?
After March 31st, any remaining Debit Rewards points will be transferred to your Platinum VISA – no action is required.

Can points be transferred to my Classic VISA?
Classic VISA accounts do not earn points. You will need to redeem by March 31st or forfeit your Debit Rewards points.

What happens to my rewards points after March 31st?
If you only have a Debit Rewards card, any points remaining after March 31st will expire and be forfeited. Your access to the ScoreCard Rewards website will also be discontinued on this date.

What happens to my Rewards Debit card after March 31st?
A card reissue is not necessary for this change. You may continue to use your existing debit card number, and PIN, without interruptions. You do not need to change your automatic bill payments and/or transfers.

How do I redeem my Debit Rewards points?
You may redeem via the ScoreCard Rewards website, https://www.scorecardrewards.com/#/login, or by calling the ScoreCard service center at 800-854-0790.

What type of rewards are available for redemption?
Please visit the ScoreCard Rewards website, https://www.scorecardrewards.com/#/login, or call the ScoreCard service center, 800-854-0790, for additional information.

What if I miss the March 31st deadline to redeem?
Requests received after the March 31st, 2019, deadline will be declined by our rewards provider. LAPFCU is unable to honor requests received after the deadline.

Will my mail-order merchandise request be honored?
Redemptions, by mail, that have a postage date prior to April 1st, and are received on or before April 30th, will be processed. Requests made after the March 31st, 2019, deadline, will receive a declination letter.