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Security Alert 12-03-2008


Beware of “Vishing” Scams. With a phishing scam, the target receives an email stating that there is a problem with his or her account, and that it has been blocked. Victims are prompted to click on a link and taken to a webpage where they are asked to enter account information. The thieves collect the account and identity information from their prey through the web page.

With a vishing (voice phishing) scam, instead of an email, in most instances victims receive an auto-dialer phone call stating that their account has been blocked. Victims are then directed to a website, or to call a phone number, that prompts them to enter account and/or identity information.

LAPFCU will never contact you via auto dialer. We urge members never give out personal and financial information, including your three-digit security code, to anyone who may contact you through e-mail, telephone, voice message, text message, or mail. 

If you think you are a victim of this scam, LAPFCU urges you to:

  • Call MasterCard Debit Card Lost/Stolen (800) 682-6075 or Visa Credit Card Lost/Stolen (800) 325-3678 to block and reissue the compromised credit/debit cards or the account that is at risk.
  • Report the incident to the credit bureau. Go the FTC website for more information.
  • Notify LAPFCU at 877-MY-LAPFCU (877-695-2732), press 0.
  • Obtain a credit report to track activity on your accounts. Visit www.annualcreditreport.com for your free annual credit report.

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