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Identity Theft 911


LAPFCU has partnered with industry expert Identity Theft 911 to provide Resolution Assistance and educational resources for LAPFCU identity theft victims - all at absolutely no cost to you.

If you think you are a victim, give us a call during regular business hours at 877-MY-LAPFCU (877-695-2732), press # to speak to a Member Service Representative.

Each year, millions of Americans discover that someone has fraudulently assumed their identity. A criminal using a stolen social security number or other personal information can quickly run up thousands of dollars in purchases before a victim becomes aware that their identity has been stolen.

Identity theft has become the fastest-growing crime in America, a crime which usually leaves victims with the responsibility of cleaning up a web of phony purchases, bogus accounts and damaged credit ratings.

To visit the Identity Theft 911 Resource Website, click here.

At LAPFCU, we always work in our members' best interest. If you discover that your identity has been stolen, our new Identity Theft Resolution Assistance service will provide you with start-to-finish guidance to help you restore your stolen identity. LAPFCU has partnered with industry expert Identity Theft 911 to provide the service, which could usually cost an individual from $300 to $500.

This service includes:

  • A personal advocate who will work with you one-on-one until the crisis is resolved.
  • Systematic notification of agencies, businesses and institutions.
  • Comprehensive case files creation for insurance and police.
  • Preparation of all needed documents.
  • A full year of fraud alerts, follow-up calls and status checks.

Identity theft can be a very stressful and disturbing experience. This service will make the recovery of your stolen identity much easier than doing it on your own.

If you think you are a victim, give us a call during regular business hours at 877-MY-LAPFCU (877-695-2732).

Until you are able to reach us during our regular business hours Monday through Friday, you may begin by following this short list of action steps to help you avoid greater risk to your accounts:

  • Contact your credit card companies and report your cards stolen.
  • Notify one or more of the credit bureaus and place a fraud alert on your credit file.
  • Contact your local law enforcement and file a police report.

(Notice: LAPFCU wants you to know that the agencies and companies who can proceed with your claim of identity theft are not typically open and able to assist you outside of regular Monday through Saturday business hours, but, by following the steps above, we hope you'll avoid greater risk to your accounts.)

Remember, always be very careful to protect your social security number and other personal information! For useful tips on how to protect your identity, visit the Identity Theft 911 Resource Website.


Identity Theft 911


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