Privacy Policy
Children's Privacy Policy
LOS ANGELES POLICE FEDERAL CREDIT UNION PRIVACY NOTICE
IMPORTANT INFORMATION ABOUT YOUR FINANCIAL PRIVACY
Los Angeles Police Federal Credit Union (“the Credit Union”) understands the importance of protecting the privacy of our members. As such, we are committed to maintaining the confidentiality of each member’s financial records consistent with state and federal laws. This notice explains how the Credit Union collects and shares your nonpublic personal information (information that is not available publicly) and further describes your rights to limit what information we may share about you.
This privacy notice replaces any previous privacy notices from us. We reserve the right to revise our privacy notice as our business needs and practices change or as the law requires. If we revise our policies, we will provide our active members with copies of our new policies at that time.
Information We Collect and Share to Conduct Our Business. During the course of business, we collect nonpublic personal information (“information”) about you from the following sources:
- Information that you provide to us in person, in writing, or through the Internet.
- Information obtained through your transactions and experiences with us and our affiliates.
- Information we receive from nonaffiliated third parties about their transactions and experiences with you.
- Information provided by credit reporting agencies and similar companies.
We collect this information about you to complete your transactions and to maintain your accounts and related records. In the course of conducting our business, we may share any of the information we collect about you with third parties if: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a third party providing services to us, such as data processing, printing services, mailing services, and marketing services; 4) the information is provided to a consumer reporting agency in accordance with the Fair Credit Reporting Act; or 5) the disclosure is otherwise lawfully required or permitted. Furthermore, we may also disclose information about you to other nonaffiliated and affiliated third parties not described in this notice as permitted by law.
Information Shared Within the Credit Union. We restrict access to your information to those employees who need to know that information to provide products or services to you. Our employees may also access your information to exercise our rights under the law or pursuant to any agreement with you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your information.
Information Shared with Non-Financial Service Providers. We sometimes share any of the information we collect about you with outside companies that perform services for us. For example, to maintain and service your accounts or to fulfill your transaction requests, we share information with non-financial companies that provide services to us, such as data-processing companies, printing companies, mailing companies, and marketing companies. Prior to sharing any information with such entities, we require them to agree to safeguard our members’ information and to comply with all applicable privacy laws.
Safeguarding Your Privacy. Please note that you also share in the responsibility for safeguarding your financial information. It is prudent to take the following measures:
- Protect your account numbers, PINs (personal identification numbers), user IDs, and passwords to prevent unauthorized access to your accounts.
- Exercise caution when disclosing your account numbers, Social Security numbers, PINs, passwords, etc., to other persons.
- Keep your contact information current, including your address, home phone, cell phone and e-mail. If we detect potentially fraudulent or unauthorized activity on your account, we will need to be able to contact you immediately. If you have any questions regarding how to update your contact information, please call us at 877-695-2732.
Information Sharing in the Event of Termination of Membership. If you terminate your membership or become an inactive member, we will adhere to the privacy policies and practices as described in this notice.
Children's Privacy Policy (Privacy Policy for Youth Education Programs)
Los Angeles Police Federal Credit Union (LAPFCU) values the privacy of its young members. The Credit Union has established the following privacy policy in accordance with the Children's Online Privacy Protection Act of 1998:
As part of our ongoing commitment to youth, the Credit Union established the youth account program. The Youth Education Program web page was designed to educate and inform the sons, daughters, and grandchildren of LAPFCU members on saving for the future and developing money management skills.
Information Collected:
Generally, Los Angeles Police Federal Credit Union does not collect personal information from its young members. Under the Youth Education Birthday Transfer program, parents and/or grandparents may submit their child's name, birth date and LAPFCU account number online so the Credit Union can generate a birthday mailing to the child's address on record. LAPFCU associates handle this information confidentially to process the mailing of the birthday cards. At no time is the information sold or distributed to advertisers or other third parties.
Site Traffic and Cookies:
In an effort to improve efficiency, LAPFCU collects statistical information on the time, frequency, and duration of visits to our web site. The information gathered does not contain personal identifiers. Visitor information is never sold or given to third parties.
Cookies are information files that the web browser places on the hard drive of the user's computer when a web site is visited. Cookie files are not used during the Youth Education Program session to store or collect personal information. Cookies are not required to navigate the LAPFCU web site.
Los Angeles Police Federal Credit Union encourages parents to monitor and participate in online activity with their children to ensure their children have a safe, fun, and educational experience.
If you have any questions, comments, or concerns regarding our children's privacy policy, please contact our privacy officer at the following address:
Vice President Risk Management
P.O. Box 10188
Van Nuys, CA 91410-0188
(818) 787-6520 ext. 340
