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Don't just take our word for it - read what our members are saying...
Bravo to the Loan Pros!
“I'm very happy with the service I received from LAPFCU. The loan modification process was fast, and working with Marissa Bonilla was great. She was very professional and explained clearly to me all that was needed for loan documentation. When it was time to sign the paperwork, I was told about all details and terms of the loan before I came into the branch. With this modification, I'm confident I can keep my house. I've been a member since 1999 and I'm delighted with how much LAPFCU has helped me.”
'Everyone I Dealt With Was Understanding'
“My loan modification has reduced my mortgage payment by $600 a month, meaning I can hold onto my house. When I got the call from Marissa that my package had been approved, I cried. Everyone I dealt with was very pleasant and understanding. Dealing with creditors is typically difficult, but that was not the case at all with LAPFCU. I was very grateful for the guidance I received.”
Competent, Professional and Efficient Credit Union
“I have been a member of LAPFCU for 41 years. In those 41 years the Credit Union has not made one mistake. This testimony is on the competence, professionalism and efficiency of our wonderful Credit Union.”
Richard Erickson
Bullhead City, AZ
Completely Satisfied with the Personalized Service
“A member since May 1, 1951 who has always been completely satisfied with the personalized service which has continued to grow throughout the past 57 years of my family’s membership. Much of our own growth can be directly attributed to our membership with LAPFCU and their staff. Thanks to all.”
Jerry Cohen
Susan Qonsul - Personal attention and quick turnaround!
“My wife and I would like to thank Susan Qonsul from the Mortgage Department for her professional and courteous service. We shopped around with different banks and credit unions but LAPFCU had the best mortgage rates and fees and also provided great customer service, even at a time when there was a high volume of refinancing. Thank you again Susan for your personal attention and quick turnaround with our loan.”
David & Yolanda Garcia
Glendale, CA
Mortgage Department Kudos...
“...The service we received from each employee of the credit union was exemplary. Through them LAPFCU proved it was focused on serving the financial needs of its members and certainly provided us with financial solutions which proved we are not just another account number, but a partner in a proud tradition.”
Thomas & Dolores Portello
Santa Clarita, CA
Denise Peterson – What a difference!
“In our quest for a vehicle several years ago we were placed under the guidance of Denise Peterson. What a difference! Her expertise and professionalism along with a great personality made everything go quickly and smoothly. As a result we have gone back to her whenever it was time to look into a vehicle purchase or refinance. She’s the greatest.
With everything that is happening in the banking industry today, we consider ourselves so lucky to be under the secure umbrella of the LAPFCU for all of our financial needs. Each staff member we have had contact with is always knowledgeable, friendly and very helpful.”
John & Karen Sack
Post Falls, ID
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