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QuickDrawPlus ATM or MasterCard® Debit Card FAQs




Q. What is a debit card?

A. The QuickDrawPlus debit card is an enhanced ATM card. It features the same great benefits of an ATM card, and, it can be used to make purchases at millions of locations worldwide that accept MasterCard® Debit Card. Either way you use it, the amount is deducted from your primary checking account - so it's a convenient alternative to writing a check or using cash. And, it makes it easy to track your spending!


Q. Does the MasterCard® Debit Card logo mean this is a credit card?

A. No! The QuickDrawPlus MasterCard® debit card is not a credit card - it is an enhanced ATM card. The difference is that the MasterCard® Debit Card logo allows you to make purchases at millions of locations that accept MasterCard® Debit Cards worldwide, and the funds are deducted from your primary checking account.


Q. What is the difference between using my QuickDrawPlus debit card as a MasterCard® Debit Card or just as an ATM card for purchases (POS)?

A. There are two differences.

When using the QuickDrawPlus debit card as a MasterCard® Debit Card, no PIN is necessary. So there's no chance of someone obtaining your PIN and using it fraudulently later.


Q. What is the difference between a QuickDraw ATM card and a QuickDrawPlus ATM/debit card?

A.

QuickDraw ATM QuickDrawPlus Debit Card
  • Works at all ATM locations with a PIN to access savings or checking for withdrawals. Works at all LAPFCU Branches, LAPFCU ATM locations & CO-OP® Network ATM's for deposits & transfers.
  • Works at POS locations (gas or grocery) with a PIN to access checking.
  • Requires a terminal with a keypad.
  • Works at all ATM locations with a PIN to access savings or checking for withdrawals. Works at all LAPFCU Branches, LAPFCU ATM locations & CO-OP® Network ATM's for deposits & transfers.
  • Works at POS locations (gas or grocery) with a PIN to access checking.
  • Works at merchants wherever MasterCard® Debit Cards are accepted and accesses the checking account with no fee.
  • Works for purchases through phone, mail order and Internet and accesses the checking account with no fee.

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Q. How does a transaction work?

A. It depends on whether a PIN is used for the transaction or if it is accepted with the member's signature only (without a PIN).

WITH A PIN:

  1. Member swipes card at an ATM or POS terminal
  2. Enters PIN
  3. ATM/POS network transmits transaction for authorization
  4. Approved transactions are deducted from accounts immediately

WITH A SIGNATURE OR ABSENCE OF PIN (Only for QuickDrawPlus Debit Card Use)

  1. Member performs transaction by either:
    • Swiping card at a terminal (gas, grocery, retail) and selecting "credit" button instead of ATM/Debit
    • Giving card to merchant (department store, restaurants)
    • Giving card number and expiration date for phone or Internet orders
  2. MasterCard® debit card and Pemco networks transmit transaction for authorization
  3. A hold for the transaction amount is placed on appropriate funds in checking or available overdraft sources are advanced and held
  4. Member signs receipt
  5. In 1-3 days, a posting transaction will deduct the amount from the checking and release the hold

Q. How do I use my QuickDrawPlus debit card for credit purchases?

A. You may use your card wherever the MasterCard® Debit Card logo is displayed, and if the merchant asks "credit or debit?" simply say "Credit" or choose the CREDIT function on the keypad (if one is provided). You will then need to sign the receipt for the transaction.


Q. How do I use my QuickDrawPlus debit card as an ATM card for purchases?

A. Look for the STAR System® or Maestro® logo, and if the merchant asks "credit or debit?" simply say "Debit" or choose the DEBIT/ATM function on the keypad. This can only be used where a keypad is provided, as your PIN is required for this type of transaction.


Q. How do I use my QuickDrawPlus card as an ATM card for cash?

A. Look for the CO-OP®, STAR System®, CIRRUS® , or PLUS® logo on thousands of ATM's worldwide. Your card works exactly the same way any ATM card works.


Q. How long after a transaction is made are the funds deducted from my checking account

A. When you authorize a purchase by signing a MasterCard® sales receipt, the funds will be deducted usually within 1 - 3 business days. When you authorize a purchase by using your PIN, the funds are deducted immediately.


Q. How to pay? Cash, check, credit card?

A. Now you have a new, more convenient option! Your new QuickDrawPlus Debit Card is an ATM/Debit card ... a new payment option that has the familiar feel of a charge card, but isn't! Your QuickDrawPlus Debit Card actually works like writing a check and doubles as an ATM card with all the features you are used to! The great thing is that you can use it at grocery stores, gas stations and other retailers that accept MasterCard® Debit Card but don't accept checks!


Q. Do I choose Debit or Credit when using a Point of Sale terminal?

A. When you pay at merchants that have POS (Point-of-Sale) or credit card terminals, you will be asked to select either "Debit" or "Credit" when you swipe your card. The choice you make simply determines the way your transaction will be processed. No matter how you respond, the purchase amount will be deducted from your primary checking account. Even though you select "Credit", the amount is not billed to a credit card!


Q. What's the difference between selecting "Debit" or "Credit" on a Point of Sale terminal?

A. DEBIT - When you select "Debit", your transaction is processed through our ATM network and you will be asked to enter your Personal Identification Number (PIN) in order to complete the transaction. These transactions are sometimes referred to as Point-of-Sale transactions, and actually cost the credit union money. Some merchants may also charge you a fee. Your purchase amount, along with any fees, will be deducted from your checking account.

CREDIT - When you select "Credit", your transaction is processed through the MasterCard® Debit Card network, and you may be asked to sign for your transaction. No fees are charged. Only your purchase amount will be deducted from your checking account.


Q. Is there a fee to use my QuickDrawPlus Debit Card?

A. LAPFCU does not charge you any fees when you use your QuickDrawPlus Debit Card at any ATM machine, however you may be charged a fee (surcharge) by other institutions when you use their machines. You will not incur any fees when you use LAPFCU QuickDraw ATMs or other ATMs that are part of the Co-Op Network. In addition, when you choose "credit" at any merchant who accepts MasterCard® Debit Cards, no fee is charged. When you choose "debit" you may incur additional fees from the merchant. See above question for clarification.


Q. Who is eligible for this card?

A. The QuickDrawPlus debit card is for any LAPFCU member who:

  • has a checking account (in good standing)
  • is 18 years or older
  • has no delinquent loans in the last three months
  • has less than 10 NSF's YTD
  • has satisfactory ATM transaction history
  • does not have a Check Systems® record

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